At Gladiushuntingknives.com, we are committed to ensuring your satisfaction with every purchase. If you’re not completely satisfied, our Return & Refund Policy outlines the steps to return items and request a refund.
✅ Returns
- Eligibility: You may return most items within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in a resalable condition.
- Exclusions: Custom-made or personalized items, perishable goods, and items marked as non-returnable are not eligible for return unless faulty.
- Process: To initiate a return, please contact us at [Insert Contact Email] with your order number and reason for return. We will provide instructions on how to return your item.
💰 Refunds
- Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 days.
- Return Shipping Costs: Unless the item is faulty or not as described, you will be responsible for paying your own shipping costs for returning your item.
⚠️ Faulty or Damaged Items
If you receive an item that is faulty or damaged, please contact us immediately at [Insert Contact Email]. We will arrange for a replacement or full refund, including any return shipping costs.